Thank you for shopping at Tran tool , we are here to help you please follow the instructions;
- 10 Day Satisfaction Guarantee
- If you are not satisfied for any reason product may be prepaid returned within 10 days of shipment for a credit provided the product is not damaged or used. The return package should clearly specify Return.
- All returns must include a return authorization number (RA) that can be obtained by contacting Trans Tool Customer Service 1-800-531-5978. Our service hours are Monday through Friday from 7:30 a.m to 5:00 p.m (CST).
- Return received after 10 days may have accessed a 20% restocking fee.
- Returned shipping cost must be incurred by the customer.
- Pump has a One Year Limited Manufacturer Warranty. Contact Gusher Pumps Telephone: (859) 824-5001 and provide the serial number. Trans Tool shall not be liable under this Warranty if the product has not been properly installed; if it has been disassembled, modified, abused or tampered with. If the pump has been used in water temperatures above the advertised rating; if the pump has been used in water containing sand, lime, cement, gravel or other abrasives; if the product has been used to pump chemicals or hydrocarbons; if a non-submersible motor has been subjected to excessive moisture; or if the label bearing the serial and code number has been removed. The manufacturer’s obligation under this Warranty shall be limited to the repair or replacement of any parts found by the manufacturer to be defective, provided the part or assembly is returned freight prepaid to the manufacturer.